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Terms & Conditions

​Last updated: 03 November 2026

1. About the Inner Experiment

The Inner Experiment is run by:

Gabriela Cortez, trading as the Inner Experiment

KvK registration number: 42210543

VAT ID: to be confirmed

Email: hello@gabrielacortez.nl

Telephone number: 0645634846

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2. What I offer

I offer group sessions on self-knowledge, self-care and self-regulation, such as cafecitos, circles, focus clubs, workshops and multi-session programs. They take place in person in Den Haag (sometimes at partner venues) or live online. Each event page describes what's included, the date, time, place and price.

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3. Psychoeducation and socioemotional skills training, not therapy or councelling

My sessions are psychoeducation and socio-emotional skills training. I explain how things like stress, emotions and attention work, and we practise evidence-based skills such as mindfulness, reflection and self-compassion. You decide what to try and what fits you.

They are not therapy, psychological treatment, medical care or a crisis service, and they don't replace them. If you are dealing with a mental health condition, are in treatment or are unsure whether a session is right for you, please check with your doctor (huisarts) or therapist first. If you are in crisis, contact your huisarts, call 113 (0800-0113 free) or call 112 in an emergency.

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4. Your part

You take part voluntarily and are responsible for your own choices during and after a session. You can skip any exercise or stop at any moment, no explanation needed. Please tell me beforehand about anything that might affect your participation, such as a physical limitation, so I can adapt where possible.

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5. Group agreements

Group sessions work because people feel safe to share. When you join, you agree to:

  • keep what other participants share confidential

  • treat others with respect, without judging or giving unasked advice

  • always talk only about your experience during the sessions. Using "I", and not commenting on others experiences unless they explicitly ask for it. 

  • not record, photograph or screenshot a session or other participants without everyone's permission

I may ask someone to leave a session if their behaviour makes it unsafe for others. In that case there is no refund.

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6. Booking and payment

  • You book through my website, a payment link I send you or a partner venue.

  • Your place is confirmed once payment is received (or, for free events, once you get a confirmation email).

  • Prices are in euros and shown on the event page. 

  • For multi-session programs, payment is due before the first session unless we agree on instalments in writing.

  • When a partner venue handles the booking and payment, the venue's own booking terms also apply.

 

7. Cancelling and refunds

  • The details are on the Cancellations & Refunds page, which is part of these terms. In short: cancel up to 42 hrs before and you get a coupon refund.

  • Because sessions take place on a fixed date, the 14-day cooling-off period for online purchases does not apply. This is a legal exception for leisure services booked for a specific date.

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8. If I need to change or cancel

  • I may occasionally need to change the time, place or facilitator, or move a session online, for example because of illness or too few sign-ups. I'll tell you as soon as possible. If the change doesn't work for you, or if I cancel, you choose between a full refund and a place in another session.

 

9. Online sessions

  • You need a stable internet connection and a device with a camera and microphone. I'm not responsible for technical problems on your side. If a session can't go ahead because of a problem on my side, I'll reschedule it or refund you.

 

10. My materials and formats

  • The materials, exercises, worksheets and session formats I use (including the Inner Focus Club, the Deep Work Club, the Cafecito date with yourself and the LEARN framework) are my own work. You're welcome to use them for yourself. Please don't copy, sell, teach or share them with others without my written permission. All rights reserved.

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